Reference

Our Terms & Conditions Explained

Q: What if I want to close my account?

Contact support@rajasultan88.club or use the Account Closure option in Settings. Confirm closure and any remaining balance will be withdrawn to your registered payment method. Your account is permanently closed and cannot be reopened; a new account requires a fresh signup.

When you open an account with us, you're entering into a straightforward agreement that protects both you and raja sultan88.

Account creation and verificationDeposit, withdrawal and payment termsGameplay rules and account conductData security and privacy

Explore the Lobby Read FAQ

Terms Governing Your Account and Play

raja sultan88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your raja sultan88 account is personal, non-transferable and yours alone to use. When you deposit funds via DANA, OVO, GoPay or QRIS, those deposits become your wallet balance within the lobby and remain your property until you withdraw them. We hold your funds in a segregated

1
account separate from our operating capital, which means your money is protected even if operational circumstances change. Account access depends on local law in your region. We reserve the right to suspend or close accounts that breach our gameplay rules, including multi-accounting, fraudulent deposits, or conduct
2
that disrupts other players. Withdrawal requests are processed within 24 hours of submission; your money returns to the payment method you used to deposit. All gameplay is governed by the odds and house rules published in each game's information panel.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

GET HELP WITH TERMS

How to Contact Us About Your Account

Live Chat Support Open the chat panel in the bottom-right of your account screen. Our team responds during lobby hours, typically between 08:00 and 23:00 Western Indonesia Time, seven days a week.

Email Support Send queries to [email protected]. Include your account username and a clear description of your question. We reply within 12 business hours with clarifications on terms or account policies.

Account Settings Open Settings from the main lobby menu to review your account agreement, update contact details, and check your deposit and withdrawal history for verification purposes.

YOUR DATA AND SECURITY

How We Protect Your Information

Account Verification

During signup, we collect your name, phone number, email and ID number to verify your identity and prevent fraud. This information never leaves our secure servers and is encrypted using industry-standard protocols.

Payment Security

Your DANA, OVO, GoPay and QRIS transactions are processed through encrypted payment gateways. We do not store your payment credentials; we store only your account balance and transaction history.

Cookie and Session Policy

We use session cookies to keep you logged in and functional cookies to improve lobby performance. You can disable non-essential cookies in your browser settings; essential cookies cannot be turned off.

Data Retention

We retain your account data for as long as your account exists. After closure, we keep transaction records for compliance purposes and delete personal data within 90 days where local law permits.

Your Data Rights

You can request a copy of your data, request corrections to your profile, or request account deletion. Contact [email protected] with your username and a photo ID to initiate these requests.

Dispute Resolution

If you believe a transaction was incorrect or your account was compromised, contact our support team with full details. We investigate within 5 business days and respond with findings and any corrective action.

Frequently Asked Questions About Our Terms

Open the login page and tap 'Forgot Password'. Enter your registered email or phone number. We send a reset link or code within two minutes. Click the link or enter the code in the app to create a new password. Your account remains active during this process.

No. Our terms prohibit multi-accounting. Each person may operate one account only. If we detect duplicate accounts linked to the same identity or payment method, we close all linked accounts and forfeit any balance as stated in the account agreement.

Minimum withdrawal is Rp 50,000 across DANA, OVO, GoPay and QRIS. Maximum depends on your account age and verification level; most verified players can withdraw up to Rp 100,000,000 per request without additional approval.

Once you submit a withdrawal request, we process it within 24 hours. The funds arrive in your DANA, OVO, GoPay or QRIS wallet almost instantly after we release them. Bank transfer withdrawals may take an additional 1–2 business days depending on your bank.

Contact [email protected] or use the Account Closure option in Settings. Confirm closure and any remaining balance will be withdrawn to your registered payment method. Your account is permanently closed and cannot be reopened; a new account requires a fresh signup.

Yes. Your deposit balance is held in a segregated account and belongs to you legally. Our terms require us to return all player funds in the event of operational changes. Your money is always your property, separate from company operations.

Yes. Contact support with your username, the game name, timestamp and reason for the dispute. We review game logs and transaction records. If we find an error, we correct your balance within 2 business days. All game outcomes are final once the round closes.

Our Terms & Conditions Explained

How to Contact Us About Your Account

How We Protect Your Information

Account Verification

Payment Security

Cookie and Session Policy

Data Retention

Your Data Rights

Dispute Resolution

Frequently Asked Questions About Our Terms

01 What happens if I forget my password?

02 Can I have more than one account?

03 What are the minimum and maximum withdrawal amounts?

04 How long does a withdrawal take?

05 What if I want to close my account?

06 Are my deposits safe if something happens to the platform?

07 Can I dispute a transaction or game outcome?

Related Pages