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How We Protect Your Account and Payment Information

When you open an account with raja sultan88 and deposit via DANA, OVO, GoPay or QRIS, your personal information stays private and secure.

Data encrypted on deposit and withdrawalYour payment methods stay confidentialAccount access only through your login

Explore the Lobby Read FAQ

What We Collect and Why

raja sultan88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you join raja sultan88, we collect information needed to verify your identity, process deposits and withdrawals, and keep your account secure. This includes your name, email, phone number, date of birth and payment details. We use this data only to run your account, deliver payouts,

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prevent fraud and comply with local law where you play. We do not sell your information to third parties. Your data is stored on secure servers and retained only as long as your account is active or local law requires. If you close your account, we
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delete personal information within 30 days unless legal obligations require us to keep it longer.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

How to Contact Us About Your Data

Live Chat Ask a data or privacy question directly in the lobby chat. Our team responds within minutes during operating hours, seven days a week. Available to players in Makassar, Denpasar and across Indonesia.

Email Support Send a formal data request or privacy concern to [email protected]. Include your account username and the details of your request. We reply within 48 business hours.

Account Settings Update your email, phone or marketing preferences directly in the Account menu under Privacy Settings. Changes take effect immediately on your next login.

SECURITY LAYERS

How We Keep Your Account Safe

Encrypted Logins

Your password is hashed and never stored in plain text. When you log in from your phone or desktop, the connection uses industry-standard SSL encryption. Only you can access your account.

Payment Verification

Every deposit and withdrawal is verified against your registered payment method. If you add a new DANA, OVO, GoPay or QRIS wallet, we confirm it belongs to you before it's active.

Session Management

Your session automatically logs out after 30 minutes of inactivity. This prevents unauthorized access if you step away from your device. You can manually log out anytime in Settings.

Cookie Consent

We use cookies to remember your login and deliver a faster lobby experience. Functional cookies are required; analytics cookies are optional. Adjust your cookie preferences in the Privacy Settings panel.

Data Retention

Transaction records are kept for seven years to comply with financial regulations in regions where we operate. Account profile data is deleted 30 days after account closure unless legal holds apply.

Third-Party Access

We share your data only with payment processors, fraud-prevention partners and regulators where local law permits. No data is sold to marketers. Our partners sign strict confidentiality agreements.

Your Privacy Questions Answered

Yes. Go to Account Settings > Privacy and select 'Download My Data'. We compile your profile, transaction history and payment records into a file sent to your email within three business days. You can also request it via [email protected].

We delete payment details 30 days after your account closes. Transaction records stay for seven years for regulatory compliance. Your name, email and phone are removed unless you have an outstanding dispute or withdrawal pending.

Only you, via your login. Our support team can access your account only to help with technical issues or disputes—and only when you grant permission. Payment processors (DANA, OVO, GoPay, QRIS) see your transaction but not your gameplay history.

Yes. The app uses the same SSL encryption as our website. Your login credentials are stored securely on your device and never transmitted unencrypted. Log out after each session if you share your phone.

Yes. Submit a deletion request in Account Settings or email [email protected] with your username. We remove your profile and personal data within 30 days, except transaction records kept for legal compliance where applicable.

We keep it secure and accessible to you. If your account remains inactive for two years, we may pause it, but your data stays protected. You can reactivate anytime by logging in. We'll never delete your account without your explicit request.

We use functional cookies to keep you logged in and load the lobby faster. You can disable non-essential analytics cookies in Privacy Settings. Disabling functional cookies means you'll need to log in every visit, but your data stays safe.

How We Protect Your Account and Payment Information

How to Contact Us About Your Data

How We Keep Your Account Safe

Encrypted Logins

Payment Verification

Session Management

Cookie Consent

Data Retention

Third-Party Access

Your Privacy Questions Answered

01 Can I see what data you have stored about me?

02 How long do you keep my payment information after I stop playing?

03 Who else can see my account history and deposits?

04 Is my data safe when I use the raja sultan88 mobile app?

05 Can I request that you delete my account and all my data?

06 What happens to my data if I haven't logged in for a year?

07 Do you use cookies, and can I turn them off?

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